Volume-7, Number - 1  
Month: January - June, 2011

ERP implementation at Xcite “Out of 100% ERP Implementations, 98% proved as the record failures and 99% out of them are due to change management resistances and management incompetency”

Sudhanshu Joshi

Gurukul Kangri Univ., Uttrakhand-India

Page No. 71

Purpose/Aim: Xcite Ltd., is an autonomous company of about 200 staff producing Heavy Automobile's Bolts and Nuts. Hero Honda Ltd and Mahindra Ltd are among its key clients. 24 months after using an Enterprise Resource Planning (ERP) system the chief executive officer, Ms. Vidhi Joshi wanted an Analysis on the performance check of the system. There were two important objectives behind this introspection. Firstly, to check & realize the technical capabilities of the ERP Packagae and its acceptance level by end users and practioners. Since the performance check was not delivering the anticipated gains in terms of profits, due to the absence of the ROI part evaluation of the project deal, the results of the investigatices reported here disclose problems with the configuration, acquisition and implementation of cross-functional and technology blending process only.”